Virtual Assistant Position
About Lifelong Endurance
Lifelong Endurance, located in Golden, CO was founded in 2014 and is a proud leader in the local endurance sports community. We are an endurance coaching company with a mission to foster a lifelong love of sport. We provide endurance coaching for youth and adults, personal training, overnight running camps and more.
Virtual Assistant
As a new member of our team, you’ll be working with us to create the best client experience we can offer. We’re looking for someone with strong verbal communication and customer service skills to onboard clients, engage our customers for feedback, and manage administrative items for our club team. You will be working with 2 dynamic leaders who lead very different parts of the business, our dream VA is constantly looking for ways to take items off our plate. If you see yourself as a creative, dynamic, and organized individual ready for a new challenge in the world of endurance sports, let’s talk!
Spend your days:
Managing the intake process for all inquiries to the business. Responding to inquiries, welcoming and onboarding new clients and serving their needs throughout their experience with us
Being the main point of contact for our youth club
Sending out weekly newsletters to keep clients informed and engaged
Coordinating events and our annual overnight running camps
Conducting payment follow ups
Content creation in Canva
Booking and managing hotel and flight information for regional and national events about 4 times per year
Collaborating with your fellow team members to identify gaps in our process and implementing new methods to streamline processes
Fostering a culture of lifelong learning and continuous improvement
Identifying ways to grow the business and seeing those ideas through
Who we’re looking for:
Consistent High-Speed Internet Connection, Webcam, Good Phone with Voice and Text
Prior customer service experience
Proven track record of delivering on multiple projects with a bunch of moving parts, people and locations (share your experience!)
Deep understanding of digital, social and mobile marketing technologies, strategies and tactics
Intellectual agility—you have the ability to see the big picture but focus on execution
Highly proficient with MS Office, Google Workspace, Mailchimp & a wizard with Canva
Confident communicator that can receive and apply constructive feedback with grace
Ability to juggle multiple competing priorities, magically keeping all the plates spinning!
Working with us you’ll enjoy:
Competitive pay
The ability to work anywhere in the world
The opportunity to impact youth and adult lives through sport
A driven and committed team of seasoned pros to hang out with
How to Apply:
Share a 90 second to 3 minute video of yourself with the following
Introduce yourself
Share your background
Why you’re a good fit for this position
Submit an email with a resume and a link to your video on Vimeo or YouTube to info@lifelongendurance.com